What Happened A fault inside Microsoft’s cloud systems caused major disruption across Outlook, Teams, and Azure. Thousands of users couldn’t log in. Others lost access mid-task. Microsoft moved fast to restore services, but the damage was already done — not to data, but to trust. And that’s the part we often forget. Technology doesn’t just power our businesses. It holds our confidence together. Why It Matters We talk about efficiency , automation , digital transformation  — b

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