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Managed IT Support Leeds
Managed IT Support in Leeds
Unlimited helpdesk, 24/7 monitoring and a Leeds team that turns up. One fixed monthly price.
Futurah IT looks after everything IT for Leeds businesses of 5 to 100+ people: unlimited remote support for every user, Microsoft 365 managed properly, every computer monitored and patched 24/7, security built in and onsite help across Leeds and West Yorkshire. No tickets counted, no surprise bills. From £32 per computer a month.
★ 5.0 on Google · Microsoft Partner · Leeds-based team · See plans & pricing →
The short answer
Futurah IT provides managed IT support in Leeds for businesses with 5 to 100+ people. Every plan includes unlimited remote helpdesk support, Microsoft 365 support, 24/7 monitoring and patching, Microsoft Defender and MFA, from £32 per computer a month. The Premium Plan adds a named IT Manager, onsite time and free onboarding from £58 per person.
Included in every plan
Everything your IT needs, in one plan
No tickets counted and no add-ons for the basics. Every client gets all of this from day one.
01
Unlimited remote helpdesk
Every user can call, email or log a ticket as often as they need. Passwords, Outlook, printers, laptops and Wi-Fi, all covered with no per-ticket charges.
04
Security built in
Microsoft Defender, multi-factor authentication and Conditional Access as standard, not as expensive extras.
02
Microsoft 365 managed properly
Outlook, Teams, SharePoint and OneDrive set up, secured and supported. Users, licences and permissions handled for you.
05
One-click remote support
Your team clicks the Futurah icon and an engineer connects straight away. No codes to read out, no waiting around.
03
24/7 monitoring and patching
Every computer is monitored around the clock and updated automatically, so problems are spotted and fixed before your team notices.
06
Client portal and documentation
Log and track tickets and see your devices on your own portal. Every system documented, so nothing lives in one person’s head.
Plans
Simple, fixed monthly pricing
Field workers on mobile-only support from £15 per person. Projects, hardware and backups are quoted separately, and every price is on our pricing page.
Device Plan
£32 per computer / month
Unlimited support for every computer.
✓ Unlimited remote helpdesk
✓ Microsoft 365 support
✓ 24/7 monitoring and patching
✓ Microsoft Defender and MFA
✓ Client portal and documentation
Premium Plan
£58 per person / month
Everything in Device Plan, plus someone who owns your IT.
✓ 2 computers and a phone per person
✓ Named IT Manager, 3.5 hours a month
✓ Onsite or online sessions
✓ IT roadmap and budget
✓ Our full Microsoft 365 discount
✓ Free onboarding (worth £395+)
Optional add-ons
Add-on to any plan
Extra cover for businesses that need more.
✓ Next-day onsite support
✓ 24/7 support
✓ Complete Cyber Security
✓ Additional IT Manager time
✓ Backup and disaster recovery
Switching to Futurah
Switch IT provider without the hassle
Most handovers take 2 to 4 weeks. We do the chasing.
01
Free IT review
A 15-minute call, then a look at your setup, contracts and pain points. You get a clear plan and a fixed monthly price.
04
Supported from day one
Your team has one number to call. Premium clients meet their named IT Manager to agree the priorities.
02
We handle the handover
We contact your previous provider, collect passwords and documentation, and make sure nothing falls through the cracks.
03
Onboarding done properly
Every computer enrolled, monitored and secured, and every user set up on the helpdesk and portal, followed by a free second onsite audit.
What clients say
“Kalem was excellent and extremely knowledgeable in his field. He explained things in a way that was understandable for someone who isn’t a tech wizard and sorted our issue quickly and efficiently.”
Charlee Herbert, Services Manager, 2-Works · ★★★★★ Google review
Why Futurah
Why Leeds businesses choose Futurah IT
The same promises for every client, in writing.
Your named IT manager
3.5 hours a month planning your IT with you: new starters, new sites, renewals and security.
Simple monthly pricing
From £32 per computer and £15 per field worker. Microsoft licences right-sized.
Onsite within 8 working hours
Across Leeds and West Yorkshire, with unlimited remote support from our Leeds team.
Security built in
Defender for Business, MFA, Conditional Access and Intune as standard, not as extras.
Automated starters and leavers
One request sets up accounts, apps and devices. Leavers are locked out the same day.
Microsoft Partner, rated 5.0
Microsoft 365, Copilot and automation set up properly. Rated 5.0 on Google by Leeds businesses.
FAQ
IT support in Leeds: FAQs
Straight answers to the questions Leeds businesses ask us.
Who is the best IT support company in Leeds for small businesses?
Look for unlimited support, a local team that comes onsite and someone who owns your IT long term. Futurah IT is a Leeds-based Microsoft Partner rated 5.0 on Google, supporting businesses of 5 to 100+ people with unlimited helpdesk, 24/7 monitoring, built-in security and a named IT Manager on the Premium Plan.
Do you offer onsite IT support in Leeds?
Yes. Our team covers Leeds and West Yorkshire, with onsite help within 8 working hours. Premium clients can use their IT Manager time onsite, and next-day onsite support is available as an add-on.
Do you support Microsoft 365?
Yes. We are a Microsoft Partner and Microsoft 365 is at the heart of what we do: Outlook, Teams, SharePoint, OneDrive, Intune, Defender and Copilot, set up properly and supported every day.
How much does IT support cost in Leeds?
Futurah IT starts at £32 per computer a month on the Device Plan, or £58 per person on the Premium Plan with a named IT Manager. A 15-person business on Premium pays £870 a month for unlimited support, security and IT management. Field workers start from £15 per person.
What are your support hours?
Our UK helpdesk is open Monday to Friday, 8am to 6pm. Monitoring runs 24/7, and 24/7 support is available as an add-on.
Do you support field workers and mobile staff?
Yes. Field workers who only need mobile and app support are covered from £15 per person a month, so you do not pay full price for staff who never sit at a desk.
What is managed IT support?
Instead of paying per call, you pay a fixed monthly fee and your IT provider looks after everything: helpdesk, monitoring, patching, security, Microsoft 365 and planning. Problems are prevented, not just fixed.
How long does it take to switch IT provider?
Most handovers take 2 to 4 weeks. We contact your previous provider, collect everything we need and run a free second onsite audit once you are settled in.