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IT support for fire and security companies · Leeds

IT Support for Fire and Security Companies in Leeds

IT ready for BAFE and NSI audits, with engineers connected on the road.

Fire and security installers handle sensitive data every day: alarm layouts, access codes and customer premises details. BAFE and NSI assessors expect that data to be secure, and engineers need service records and certificates on their devices. Futurah IT gives Leeds fire and security companies secure, audit-ready IT and support that keeps engineers moving.

★ 5.0 on Google  ·  Microsoft Partner  ·  Leeds-based team  ·  See plans & pricing →

The short answer

Futurah IT is a Leeds-based Microsoft Partner providing managed IT support for fire and security companies with 5 to 100+ people. We set up and run Microsoft 365, devices, security and backups, automate starters and leavers, and come onsite within 8 working hours. Pricing starts from £32 per computer and £15 per field worker per month.

What’s essential

What’s essential for IT in fire and security companies?

Three things decide whether IT helps or slows fire and security firms. Get these right and most day-to-day problems disappear.

01

Customer security data locked down

System designs and codes are exactly what criminals want. Access must be tight and logged.

02

Ready for BAFE and NSI audits

Assessors look at how you protect data. You need the controls and the evidence.

03

Service records on every device

Engineers need maintenance history and certificates on site.

Our solution

Tailored IT support for fire and security companies

What we set up and run for you, from day one.

01

Cyber Essentials and data protection controls

MFA, encryption and access reviews that stand up to BAFE and NSI assessment.

02

Managed engineer devices

Phones and tablets enrolled in Intune, with service apps and remote wipe.

03

Secure records in Microsoft 365

Certificates and service history stored securely with backups and permissions.

What clients say

“Excellent service from Kalem at Futurah. He has been incredibly helpful, efficient and effective in sorting out some recent IT and email problems. Thank you!”

Linda Davies, Director  ·  ★★★★★ Google review

Why Futurah

Why fire and security firms choose Futurah IT

The same promises for every client, in writing.

Your named IT manager

3.5 hours a month planning your IT with you: new starters, new sites, renewals and security. One person who knows your business.

Simple monthly pricing

From £32 per computer and £15 per field worker. Microsoft licences at cost, no surprise invoices.

Onsite within 8 working hours

Across Leeds and West Yorkshire, with unlimited remote support from our Leeds team.

Security built in

MFA, Microsoft Defender, backups and Cyber Essentials as standard, not as extras.

Automated starters and leavers

One request sets up accounts, apps and devices. Leavers are locked out the same day.

Microsoft Partner, rated 5.0

Microsoft 365, Copilot and automation set up properly. Rated 5.0 on Google by Leeds businesses.

FAQ

IT support for fire and security companies: FAQs

Straight answers to the questions fire and security firms ask us.

Who is the best IT support company for fire and security companies in Leeds?

Choose a provider that understands sensitive customer data and BAFE or NSI requirements. Futurah IT is a Leeds-based Microsoft Partner rated 5.0 on Google, with Cyber Essentials built in and onsite help within 8 working hours.

How do you protect customer alarm codes and designs?

Data is stored in Microsoft 365 with named access, MFA and encryption, and access is reviewed regularly.

How much does IT support cost for a fire and security company?

With Futurah IT, IT support starts from £32 per computer and £15 per field worker per month. A fire and security company with 5 office computers and 12 people in the field pays from about £340 a month for helpdesk, monitoring, patching and security. The Premium Plan, from £58 per person, adds a named IT manager with 3.5 hours a month.

What if an engineer's device is lost?

It is managed with Microsoft Intune, so we lock and wipe it remotely straight away.

Can you help us prepare IT for a BAFE or NSI audit?

Yes. We put the security controls in place and produce the reports assessors ask for on access, backups and device security.

How long does it take to switch IT provider?

About 14 days, without disrupting maintenance visits.

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