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Dynamics 365 Expertise
Dynamics 365 and Power Platform in Leeds
CRM, job management and automation built on Microsoft, around how your business works.
Most growing businesses run on spreadsheets, re-typed orders and approvals chased by email. Futurah IT builds those jobs into Microsoft Dynamics 365, Power Apps and Power Automate, so they run themselves and connect to the Microsoft 365 your team already uses. We start with the single most repetitive job in your business, get it live in weeks and measure the hours saved.
★ 5.0 on Google · Microsoft Partner · Leeds-based team · See plans & pricing →
The short answer
Futurah IT implements and supports Microsoft Dynamics 365, Power Apps and Power Automate for Leeds businesses with 5 to 100+ people. We set up Dynamics 365 Sales and Field Service, build bespoke Power Apps and automate approvals, orders and documents, integrated with Microsoft 365, Xero and Sage. Projects are quoted to fit and supported afterwards on our managed plans.
What we do
Automation that fits how you work
The jobs people hate, built into flows, apps and Dynamics so they run themselves.
01
Dynamics 365 CRM
Leads, quotes, customers and follow-ups in Dynamics 365 Sales, set up to match your sales process and connected to Outlook.
04
Power Automate
Email-to-order, approvals, reminders and document filing that run in the background and log every step.
02
Dynamics 365 Field Service
Work orders, scheduling and a mobile app for engineers, integrated with Teams, Outlook and your finance system.
05
Integrations
Xero, Sage and your line-of-business apps talking to each other, without a spreadsheet in the middle.
03
Power Apps
Simple apps for the shop floor and the van: job sheets, checklists, stock and inspections on a phone.
06
Copilot in Dynamics
AI that summarises customers, drafts emails and answers questions about jobs, switched on safely.
Every industry we support
Signs it’s time
Signs you’ve outgrown spreadsheets
If any of these sound familiar, automation will pay for itself.
Orders typed in twice
The same details copied from email to spreadsheet to accounts.
Jobs lost between office and field
Paper job sheets, phone calls and missing photos.
Data in five places
Customer details different in every system.
Approvals chased by email
Quotes, purchases and holidays waiting on someone’s inbox.
Invoices going out late
Finished jobs waiting days to be invoiced.
Growth means more admin
Every new customer adds hours of manual work.
No view of the pipeline
Leads and quotes spread across inboxes and notebooks.
Reports take days
Numbers pulled together by hand at month end.
Which tool?
The right Microsoft tool for the job
Many businesses already own some of these in Microsoft 365. We use the simplest tool that does the job.
Power Automate
Automate workflows
Repetitive tasks that run in the background.
✓ Email-to-order and approvals
✓ Reminders and notifications
✓ Moving data between systems
✓ Often included in Microsoft 365
Power Apps
Build custom apps
Simple apps built around how you work.
✓ Job sheets and checklists
✓ Inspections and stock
✓ Works on phones and tablets
✓ Built on SharePoint or Dataverse
Dynamics 365
Run CRM and field service
Full business applications from Microsoft.
✓ Dynamics 365 Sales (CRM)
✓ Dynamics 365 Field Service
✓ Integrated with Outlook and Teams
✓ Copilot built in
Examples
Automations we build
Real processes we automate for trade and office businesses.
Email to order
Orders arriving by email read, logged and sent to the right team automatically.
Job sheet to invoice
Completed job sheets from the field turned straight into invoices.
Quote approvals
Quotes over a set value routed for approval in Teams with one click.
Customer updates
Customers told automatically when a job is booked, started or finished.
New starter set-up
Accounts, licences, equipment and welcome emails triggered from one form.
Compliance reminders
Certificates, inspections and renewals tracked with automatic reminders.
Plans
Built as projects, supported for good
Every build is quoted as a fixed-scope project, then supported on our managed plans. Dynamics and Power Platform licences supplied by us.
Automation quick win
Project fixed scope
Start with one job that wastes the most time.
✓ One process automated
✓ Live in weeks, not months
✓ Hours saved measured
✓ Handover and training
✓ Ideal first step
Premium Plan
£58 per person / month
Ongoing support and improvement for your apps and flows.
✓ Named IT Manager, 3.5 hours a month
✓ Flows and apps monitored
✓ Small changes and fixes
✓ New automation ideas each month
✓ Our full Microsoft 365 discount
✓ Unlimited helpdesk
Dynamics 365 implementation
Project quoted to fit
CRM or field service, set up properly.
✓ Process mapping
✓ Dynamics 365 Sales or Field Service
✓ Data migration
✓ Integrations with Xero or Sage
✓ Staff training
How it works
One process at a time
Start small, prove the hours saved, then grow.
01
Free automation review
We walk through your business and find the jobs that are re-typed, chased or copied between systems.
04
Measure and grow
Hours saved tracked, then the next process added when you are ready.
02
Pick the quick win
We agree the single most valuable process to automate first, with a fixed price.
03
Build and go live
Built in Dynamics 365, Power Apps or Power Automate, tested with your team and live in weeks.
What clients say
“Excellent service from Kalem at Futurah. He has been incredibly helpful, efficient and effective in sorting out some recent IT and email problems. Thank you!”
Linda Davies, Director · ★★★★★ Google review
Why Futurah
Why Leeds businesses choose Futurah IT
The same promises for every client, in writing.
Your named IT manager
3.5 hours a month planning your IT with you: new starters, new sites, renewals and security.
Simple monthly pricing
From £32 per computer and £15 per field worker. Microsoft licences at cost.
Onsite within 8 working hours
Across Leeds and West Yorkshire, with unlimited remote support from our Leeds team.
Security built in
Defender for Business, MFA, Conditional Access and Intune as standard, not as extras.
Automated starters and leavers
One request sets up accounts, apps and devices. Leavers are locked out the same day.
Microsoft Partner, rated 5.0
Microsoft 365, Copilot and automation set up properly. Rated 5.0 on Google by Leeds businesses.
FAQ
Dynamics 365 and Power Platform: FAQs
Straight answers to the questions Leeds businesses ask us.
Who is the best Dynamics 365 partner in Leeds for small businesses?
Look for a Microsoft Partner who understands small and growing businesses, starts small and supports what they build. Futurah IT is a Leeds-based Microsoft Partner rated 5.0 on Google, building Dynamics 365, Power Apps and Power Automate solutions for businesses of 5 to 100+ people.
What can Power Automate do for my business?
Turn emails into orders, run approvals, send reminders, file documents and move data between systems automatically, so your team stops re-typing the same information.
How long does a project take?
A single automation can be live in a few weeks. Larger Dynamics 365 implementations are planned in stages so you see value early.
Is Dynamics 365 too big for a small business?
Not when it is set up properly. We only switch on what you need, such as Sales or Field Service, and keep licences to the people who use them.
Can Dynamics 365 connect to Xero or Sage?
Yes. We connect Dynamics 365 and Power Apps to Xero, Sage and other systems, so customers, jobs and invoices stay in sync.
Do you support the apps after they are built?
Yes. We monitor your flows and apps, fix problems and keep improving them, with ongoing support on our managed plans.
What is the Power Platform?
Microsoft’s low-code tools: Power Apps for building apps, Power Automate for workflows and Power BI for reporting. Many businesses already have them in Microsoft 365.
How much does a Power Apps or Dynamics project cost?
Every project is quoted as a fixed scope after a free review. Many automations use licences you already have in Microsoft 365. Ongoing support is available on our managed plans.