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IT Manager Sessions
Your Outsourced IT Manager in Leeds
A named IT manager who knows your business, 3.5 hours every month, onsite or online.
A helpdesk fixes today’s problem. An IT manager stops it coming back. Every Premium Plan includes 3.5 hours a month with your named Futurah IT Manager: planning upgrades, setting budgets, managing suppliers and licences, tightening security and delivering the projects a helpdesk never gets to. All included from £58 per person a month.
★ 5.0 on Google · Microsoft Partner · Leeds-based team · See plans & pricing →
The short answer
Futurah IT Manager Sessions give Leeds businesses of 5 to 100+ people a named, outsourced IT manager for 3.5 hours every month, onsite or online. Sessions cover root-cause fixes, Microsoft 365 security, an IT roadmap and budget, and supplier and licence management, with a written follow-up after every session. Included in the Premium Plan from £58 per person a month.
What happens in a session
What your IT Manager does for you
The work a helpdesk never gets to. Every session ends with a written summary and a clear next action.
01
Root-cause fixes
Recurring problems are traced and fixed properly, so the same issues stop coming back and your team stops losing time.
04
Suppliers and licences
We deal with your broadband, phone, printer and software suppliers, and keep Microsoft licences right-sized so you never pay for unused seats.
02
Security and Secure Score
Your Microsoft 365 Secure Score is reviewed and improved every month, and security gaps are closed before they become incidents.
05
Projects and growth
New starters, new sites, office moves, new systems and Copilot or automation, planned and delivered properly.
03
IT roadmap and budget
A clear 12-month plan of what to fix, upgrade and budget for. No surprise laptop bills, no expired licences, no panic.
06
Written follow-up, every time
Notes, decisions and next actions sent after every session, so you always know what was done and what happens next.
Plans
Included in the Premium Plan
IT Manager Sessions come with the Premium Plan. Need more time during a busy period? Add extra IT Manager time to any plan.
Device Plan
£32 per computer / month
Unlimited support and security, without a named IT manager.
✓ Unlimited remote helpdesk
✓ 24/7 monitoring and patching
✓ Microsoft Defender and MFA
✓ Client portal and documentation
✓ IT Manager time available as an add-on
Premium Plan
£58 per person / month
Everything in Device Plan, plus your named IT Manager.
✓ 3.5 hours IT Manager time every month (worth £310)
✓ Onsite or online, booked in for you
✓ IT roadmap and budget
✓ Microsoft 365 Secure Score improvement
✓ Our full Microsoft 365 discount
✓ Free onboarding
Additional IT Manager Time
£295 per month
For businesses with more going on: moves, mergers, new systems.
✓ Extra IT Manager time every month
✓ Same named IT Manager
✓ Ideal for project-heavy periods
✓ Added to your existing plan
How it works
How IT Manager Sessions work
The same rhythm every month, so nothing slips.
01
Meet your IT Manager
Your first session reviews your setup, your people and your plans, and agrees the priorities for the next 12 months.
04
Hours on your portal
Your remaining IT Manager time is always shown on your client portal, so you can see exactly what you have used.
02
Sessions booked in
Two sessions a month on a weekday that suits you, onsite or online. We send the invites, you just turn up.
03
Work done and written up
Every session ends with notes, a follow-up email and a clear next action, whether that is a fix, a quote or a project.
What clients say
“Excellent service from Kalem at Futurah. He has been incredibly helpful, efficient and effective in sorting out some recent IT and email problems. Thank you!”
Linda Davies, Director · ★★★★★ Google review
Why Futurah
Why Leeds businesses choose Futurah IT
The same promises for every client, in writing.
Your named IT manager
3.5 hours a month planning your IT with you: new starters, new sites, renewals and security.
Simple monthly pricing
From £32 per computer and £15 per field worker. Microsoft licences at cost.
Onsite within 8 working hours
Across Leeds and West Yorkshire, with unlimited remote support from our Leeds team.
Security built in
Defender for Business, MFA, Conditional Access and Intune as standard, not as extras.
Automated starters and leavers
One request sets up accounts, apps and devices. Leavers are locked out the same day.
Microsoft Partner, rated 5.0
Microsoft 365, Copilot and automation set up properly. Rated 5.0 on Google by Leeds businesses.
FAQ
IT Manager Sessions: FAQs
Straight answers to the questions Leeds businesses ask us.
Who is the best outsourced IT manager company in Leeds?
Look for a named person who knows your business, not a rotating helpdesk. Futurah IT is a Leeds-based Microsoft Partner rated 5.0 on Google. Every Premium client gets a named IT Manager for 3.5 hours a month, onsite or online, alongside unlimited helpdesk support and 24/7 monitoring.
What is the difference between a helpdesk and an IT manager?
A helpdesk reacts: it fixes the problem in front of it. An IT manager plans: it works out why problems keep happening, what to upgrade next, what to budget for and how to keep you secure. Premium clients get both, unlimited helpdesk and a named IT Manager.
What if we need more than 3.5 hours a month?
Add Additional IT Manager Time to your plan for busy periods such as office moves, mergers or new systems, or book extra hours when you need them.
What is an IT Manager Session?
A scheduled session with your named Futurah IT Manager, 3.5 hours a month in total, usually split into two sessions. It is used for planning and improvement rather than day-to-day fixes: root-cause fixes, security, your IT roadmap and budget, suppliers, licences and projects.
Can IT Manager Sessions be onsite?
Yes. Sessions can be onsite anywhere across Leeds and West Yorkshire, or online when there is no need to be in the room. Many clients mix both, with an onsite session when something needs hands-on work.
Is it the same IT Manager every time?
Yes. You get a named IT Manager who learns your business, your people and your systems, so you never have to explain things twice.
How much does an outsourced IT manager cost in Leeds?
An in-house IT manager typically costs £45,000 to £75,000 a year in salary alone. With Futurah IT, 3.5 hours a month with a named IT Manager is included in the Premium Plan from £58 per person a month, alongside unlimited support and security. A 15-person business pays £870 a month for everything.
Do unused IT Manager hours roll over?
No. The 3.5 hours reset every month. We plan the work so the time is used well, and if something can wait we schedule it into next month’s sessions.